Welcome to DAIVANUGRAHAM (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website ([Insert Website URL]) and the purchase of our products and services, including puja-related items and online puja bookings.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
1. Eligibility and Account Registration
Age Requirement: You must be at least 18 years old to use this website and make purchases. Minors may only use the site under the supervision of a parent or legal guardian.
Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.
2. Online Puja Booking Services
DAIVANUGRAHAM offers the facilitation of online puja services and rituals. By booking a puja, you acknowledge and agree to the following:
Sankalpam Details: You are responsible for providing accurate details (Name, Gotra, Nakshatra, Rasi, etc.) required for the Sankalpam. We are not liable for any errors made during the ritual due to incorrect information provided by you.
Scheduling and Timings: While we strive to perform pujas at the requested date and time, the exact timing is subject to the availability of priests and temple schedules. We reserve the right to reschedule with prior notice.
Prasadam Delivery: If your booking includes the delivery of Prasadam, shipping times will vary based on your location. Prasadam is usually shipped within [Insert Number] days of the puja’s completion.
Spiritual Disclaimer: Our puja services are strictly for spiritual and religious benefit. DAIVANUGRAHAM makes no claims, promises, or guarantees regarding specific material, physical, health, financial, or legal outcomes resulting from these rituals.
3. Products and E-commerce
Product Descriptions: We attempt to be as accurate as possible in describing our puja-related products (e.g., yantras, rudrakshas, idols, incense). However, we do not warrant that product descriptions, colors, or other content are entirely accurate, complete, or error-free. Handcrafted items may have slight variations.
Pricing: All prices are listed in [Insert Currency, e.g., INR] and are subject to change without notice. Prices do not include shipping and handling fees or applicable taxes, which will be added at checkout.
Availability: All orders are subject to product availability. If an item is out of stock after your order is placed, we will notify you and offer a refund or an alternative product.
4. Payments and Billing
We accept payments through secure, authorized third-party payment gateways (e.g., Razorpay, Stripe, Credit/Debit Cards, UPI).
You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
In the event of a payment failure or declined transaction, your order or puja booking will not be processed.
5. Cancellation, Return, and Refund Policy
Online Puja Bookings
Cancellations: Puja bookings can be canceled up to [Insert Number, e.g., 48] hours before the scheduled time for a full refund. Cancellations made within [Insert Number] hours of the puja are not eligible for a refund, as preparations and priest commitments have already been made.
Rescheduling: You may request to reschedule a puja at least [Insert Number] hours in advance, subject to availability.
Puja Products
Returns: We accept returns of unused, undamaged physical products in their original packaging within [Insert Number, e.g., 7] days of delivery.
Non-Returnable Items: Certain items, such as perishable goods (flowers, sweets), personalized items, or activated/energized Yantras and Rudrakshas, are strictly non-returnable.
Refunds: Approved refunds will be processed to the original method of payment within [Insert Number, e.g., 5-7] business days.
6. Shipping and Delivery
We process and ship physical product orders within [Insert Number] business days.
Delivery timelines are estimates provided by our courier partners. We are not liable for delays caused by the carrier, customs clearance, or unforeseen natural events.
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
7. Intellectual Property
All content on the DAIVANUGRAHAM website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of DAIVANUGRAHAM or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use our content without express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, DAIVANUGRAHAM, its directors, employees, priests, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
Your use or inability to use the website or services.
Any unauthorized access to or use of our secure servers and/or personal information stored therein.
Any errors or omissions in any content or services.
9. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Your State/Country, e.g., Andhra Pradesh, India]. Any disputes arising out of or relating to these terms, the website, or our services shall be subject to the exclusive jurisdiction of the courts located in [Insert City, e.g., Eluru, Andhra Pradesh].
10. Modifications to the Terms
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

11. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:
Email: Daivanugraham111@gmail.com
Phone: 9059220494